01What is Nook?
Nook is an iPhone and iPad app for adult family owners and eligible invited carers aged 16 or over. Carers aged 16 or 17 need their own parent or guardian’s permission and the family owner’s authorisation. It brings everyday care records, shared handovers, sleep and rhythm views, private family moments and age-aware ideas into one calm family space.
02Can Nook track baby sleep with logs and a sleep timer?
Nook is being built with a live sleep timer and sleep logs, so you can time a nap as it happens or add a sleep record afterwards. Recorded sleeps appear in the care timeline. Likely sleep windows are separate estimates based on recorded sleep and your family's routine. Nook is coming soon to iPhone and iPad.
03Can I keep baby feeding logs in Nook?
Nook brings feeding logs into the same care timeline as sleeps and nappies. Record a feed and review recent care when you need a recap or are handing over to another carer. The iPhone and iPad app is coming soon.
04Is Nook a parenting care app for parents and other carers?
Yes. Nook is designed to keep sleep, feeding, nappy and other everyday care records together for parents and eligible invited carers. Handovers help the next person see what has happened. Family owners control invitations to the private family space. Nook is coming soon to iPhone and iPad.
05Was Nook designed with ADHD in mind?
Yes. Nook was designed with mothers and parents with ADHD in mind, including quick logs, visible routines and simple handovers to make everyday care easier to organise. Nook welcomes all mothers, parents and carers, with tools you can use in the way that suits your family.
06Is Nook medical or health advice?
No. Nook is an organisational tool, not a medical device, clinical record, baby monitor or emergency service. Guidance and likely timing are general information and are always kept separate from recorded facts. Speak with a qualified healthcare professional about health, feeding, sleep safety or development concerns. In an emergency, call 000 in Australia or your local emergency number.
07How does Nook keep family information private?
Family records use the owner’s private Apple iCloud and CloudKit database. Access is shared through Apple’s private sharing permissions only with carers the owner chooses. Nook does not sell data, show advertising or use cross-app tracking.
08What is stored in Nook?
You decide what to add. This can include a child’s display name and optional birth date, care events and notes, family moments, photos or videos, app preferences and sharing permissions. In the installed app, private Ping requests are held within the shared family. Phone-addressed invitations also use Apple account lookup and Nook’s protected account-binding service; the Privacy Policy explains what is retained.
09Can I control who sees our family space?
Yes. The family owner chooses who to invite and can remove a participant. Invited carers can only access the family through Apple’s private CloudKit share. Removing a participant revokes their future cloud access.
10Can I export or delete our information?
Yes. Nook includes tools to export family data and media, erase offline data from a device, leave a shared family and manage access. The family owner can permanently delete the family’s CloudKit records for everyone.
11What is the difference between a record and guidance?
A record is something a carer logged, such as a feed or sleep. Guidance, suggested ranges and likely timing are estimates based on the information available. Nook labels them differently so an estimate is never presented as something that definitely happened.
12What is Nook Ping?
Nook Ping helps a carer quickly ask a trusted person for practical help or hand over useful context. It is not an emergency alert and delivery is not guaranteed. Contact emergency services directly if anyone may be in danger.
13How much will Nook cost?
The planned Australian price is A$12.99 per month or A$139.99 per year, with a 7-day free trial for eligible Apple accounts. Final local pricing, trial eligibility, billing and cancellation details will be shown by Apple before purchase.
14How do subscriptions work?
Subscriptions will be billed through Apple and renew automatically unless cancelled in your Apple account settings. Deleting the app does not cancel a subscription. Apple handles payment processing and refund requests.
15Can I share my Nook subscription with family or carers?
After their private invitation is verified and joining is complete, invited carers can use that shared family Nook without a separate subscription. This included access is separate from Apple StoreKit Family Sharing. It does not transfer ownership of a subscription or give access to another family. The adult family owner controls invitations and removal.
16Can I follow a plan without reminders?
Yes. Custom-plan reminders are off until you choose to enable them on this device. They are separate from optional logged-sleep check-ins, which describe elapsed asleep or awake time. You can keep a custom routine fixed or choose to adjust it after logged sleep. These are planning choices, not medical instructions.
17Can I save a card and finish it later?
Yes. Save a draft with your chosen design, photos, words and optional voice recording, then return to it in Cards. Finished cards can be shared inside the family Nook. Export the photos and words as a PDF keepsake; voice is available in the app and is not playable in the PDF.
18When and where will Nook be available?
Nook is coming soon to iPhone and iPad. It has been submitted for App Store review, with Australia, New Zealand and the United States planned for launch. The website will be updated when it is available.
Still need help?
Email hello@nook.baby. For privacy questions, include “Privacy” in the subject line. Please do not email sensitive care details or private family photos unless they are necessary to resolve your request.